The first time you sign in is a good moment to check that the account matches what you meant to create. This short checklist covers what to look at before you do anything else.
Sign in with the username and password you chose during registration. Then spend a few minutes confirming the account is as it should be, rather than rushing to the lobby.
Check the spelling against what you intended. The username is locked, so a typo you spot now is worth raising with Baji customer support early.
Make sure the phone code, email code and date of birth checks are all complete. Verification has to be finished before a withdrawal request can be made.
The account currency was fixed at sign-up. Check that it shows PKR if that is what you selected.
Locate the chat icon at the bottom of the site while nothing is wrong, so you know where it is when you need it.
Currency is one of the three details that cannot be edited after registration. A quick look on your first sign-in is cheaper than discovering a mismatch later.
Nothing more to do. Move on to the verification check and keep your personal details consistent across the account.
Do not open a second account to compensate. Describe what you selected at sign-up to Baji customer support through chat, and ask which options apply to you.
A new account is only as secure as the way you sign in to it. These habits cost nothing and close off the most common risks.
Avoid shared computers and borrowed phones. If you have no choice, sign out completely when you finish.
Do not follow sign-in links that arrive in messages. Open the site from a bookmark you saved yourself.
Your password is 6 to 20 characters long and should never be shared with anyone, including people who say they work for Baji.
Avoid open public wifi for the first sign-in. A connection you control, such as home wifi or your own mobile data, is safer for typing a password.
Work through these possibilities in order before concluding that something is wrong with the account.
Usernames are 4 to 15 characters. A swapped letter or digit is one of the most common reasons a first sign-in fails.
Passwords are 6 to 20 characters, and a space added by accident at the end of a pasted entry counts as a character.
Verification is required before any withdrawal request. If your checks are still open, complete the SMS code, the email code and the date of birth so that nothing is left pending.
Use the chat icon at the bottom of the site, or write to support.pk@baji.live if chat will not load.
Know both routes to Baji customer support before you need them, and keep them somewhere easy to reach.
Select Send us a message from the chat icon and choose your language. Baji states that its support is available 24/7.
support.pk@baji.live is the address the Pakistan help centre gives for times when chat cannot be reached.
Tell support whether the problem is the username, the password or a verification code, and say when it happened.
These account rules apply from your first sign-in onwards, whatever you decide to do next.
Baji's terms allow one account per person, and a second account in your name can be closed immediately.
Baji's terms reserve the right to ask for a picture ID and a recent utility bill before betting or withdrawing.
You must be 18 or older, and Baji may request proof of age at any time.
Decide your boundaries on day one. Baji offers self-exclusion for 6 months to 5 years, requested through customer support, and it cannot be undone while the period runs.
Short answers for new account holders signing in for the first time.
The username and password you set during registration. Both were entered on the sign-up form.
Verification must be complete before any withdrawal request. The checks are the phone code, the email code and your date of birth, so finish them soon after registering.
No. Username, full name and currency cannot be changed once the account is registered.
It is better avoided. Use a connection you control, such as home wifi or your own mobile data, when you type a password for the first time.
Baji customer support, through the chat icon at the bottom of the site or by email at support.pk@baji.live.
No. Baji's terms allow only one account per person, and multiple accounts can be closed immediately.
Sign-up manual